Shipping & Delivery

Supported Countries

We ship exclusively to the following countries within the European Union:

Germany
Austria
Netherlands
Belgium
Luxembourg
France
Italy
Spain
Poland
Czech Republic
Denmark
Sweden
Finland
Ireland
Portugal

Orders from other countries cannot be accepted. The country list may change — the selection at checkout is authoritative.

Shipping Rates

Flat rate shipping (EU)9.90 €

Orders over 300 €Free Shipping

Delivery Time

After payment is received, orders are shipped within 1-2 business days. Delivery within the EU typically takes 3-7 business days.

Packaging

All orders are shipped in neutral, discreet packaging with no external branding. Products are packed temperature-protected and break-safe.

Tracking

After shipment, you will receive a confirmation email with a tracking number to follow the status of your delivery.

Customs & Import Regulations

Within the EU, no customs duties apply. However, the buyer is responsible for ensuring that the purchase and import of the ordered products is permitted in their respective country.

Undeliverable Shipments

If a shipment cannot be delivered due to incorrect or incomplete information provided by the buyer, the buyer bears the costs for re-delivery.

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